CITIZEN EXPERIENCE
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Quickly launch verification workflows tailored to the unique needs of your agency or department. Our Identity Verification solution is a robust, configurable toolset that verifies identities and accepts diverse types of evidence remotely. By combining automated speed with human assurance, you can allow citizens to verify their identity from anywhere and access essential services instantly, securely and without friction.
IDENTOS enables dynamic, progressive assurance for citizens, ensuring you never add friction where it isn’t needed, but always enforce security when it matters.
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A citizen logs in to a basic municipal portal and attempts to access highly sensitive tax or social benefit records.
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The system detects the request requires a higher trust level and instantly triggers an Identity Verification workflow.
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Once the citizen's ID and biometrics are verified, the engine automatically updates their digital standing, seamlessly granting them access to the restricted government service.
Empower public sector agencies to verify citizens and their legal proxies wherever they are - online, via mobile app, or through in-person service kiosks.
Configure workflows to verify diverse evidence types such as IDs, official documents, and biometrics tailored to the specific legal and risk requirements of each public program.
We offer Identity Verification as a managed service. We provide the secure tools and trained agents to handle your manual verification queue, easily scaling up or down to meet unpredictable population demand spikes.
We utilize AI to perform video-based biometric checks that confirm a citizen’s physical presence. Simultaneously, we analyze the ID document itself for deepfakes and synthetic alterations, stopping sophisticated fraud in its tracks.
Validate IDs directly against authoritative government registries (e.g., Driver’s License databases or Health Registries) in real time to ensure the document is not just visually accurate, but actively valid.
Tailor the friction to the service. Easily configure dynamic workflows, ranging from a simple ID scan for basic portals to complex, multi-document verification for high-value government disbursements.
Handle exceptions safely. Our federated tool allows authorized administrators to review complex verification requests or manual overrides within a secure, auditable environment that strictly protects citizen privacy.
Maintain granular, tamper-evident logs for absolute audit readiness. Uniquely, our solution allows you to configure retention policies - store proof for compliance, or automatically purge sensitive data to meet strict government data-minimization mandates.
Give citizens a fast, secure way to prove who they are and access the government services they need.
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