PATIENT EXPERIENCE
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Patients today navigate a complex web of disconnected portals, telehealth apps, physical paper forms, and in-person services. This fragmentation creates barriers to better care and poor patient experience and engagement. The IDENTOS Digital Front Door is a unified, omnichannel entryway that centralizes patient access. We aggregate your entire digital ecosystem: EHRs, third-party apps, and community resources, into a single, branded, and user-friendly interface available on iOS, Android, and the web.
A successful Digital Front Door requires more than just a slick user interface, it needs a robust security core. While your patients enjoy a seamless, frictionless experience on the front end, the IDENTOS PBAC Platform orchestrates all the access complexity in the background. Our platform seamlessly manages:
Unifying credentials so patients can use one secure login to unlock services across your entire health ecosystem.
Ensuring personal health data flows safely between applications only when the patient explicitly authorizes it.
Empowering patients to securely grant access to trusted family members or proxy caregivers, keeping their real-world support network connected and compliant.
Our Digital Front Door is a secure entry point to a robust ecosystem. It unlocks the full potential of federated identity, access controls, consent and delegation capabilities - ensuring that the patient’s digital interactions are safe, seamless, and integrated.
Our experienced design professionals conduct rigorous usability testing with real patients. This human-centred design approach ensures an interface that is intuitive, empathetic, and adopted by diverse user populations.
The IDENTOS Digital Front Door is highly flexible and fully customizable, allowing you to deploy an app that reflects your unique brand identity and adapts to the specific needs of the regional health ecosystem.
Help patients find the right care instantly with our intelligent recommendation engine. We offer a conversational search experience that safely guides users and recommends resources exclusively from your verified regional service directory.
The interface is natively integrated with federated identity, access controls, consent and delegation capabilities. With built-in Single Sign-On (SSO) and Adaptive Multi-Factor Authentication, users enjoy a frictionless, secure login experience across the entire application ecosystem.
Meet patients where they are. Our solution is fully compatible and consistent across Android, iOS, and the web, ensuring a unified experience regardless of the device.
Built for equity and inclusion. Support for multiple languages and hyper-local content while adhering to WCAG accessibility standards, ensuring no patient is left behind.
Turn engagement into intelligence. By centralizing patient interactions, we enable teams to collect and analyze data effectively, yielding actionable insights that drive better population health decisions.
Connect identity, access, consent, and delegation behind one unified, fully-branded interface.
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