Niagara Health Navigator, A first in digital health for Ontario.

October 8, 2019

Niagara Health Navigator, A first in digital health for Ontario.

In collaboration with technology partners IDENTOS Inc for Digital Identity & Access Management, and nCipher (previously Thales) for Hardware Security – Niagara Health (NH) is announcing their in-year delivery and multi-year program for the highly anticipated Niagara Health Navigator. The mobile application is Ontario’s first digital health ecosystem designed to protect patient privacy and security while connecting patients to their health data, care providers and innovators for secure, convenient, single-sign on access to digital health services in the region.

We’re thrilled to kick-off a project that will redefine patient care. With 60% of patients treated by multiple caregivers yearly, this project brings real-time access to critical health information in one single view for use by patients and those in their circle of care.  ” Sime Pavlovic,  CIO, NH.

Link to video:

Access to our healthcare data and digital health solutions have generally lagged due to challenges authenticating patients, managing consent, and governing health data. Mike Cook, CEO, IDENTOS Inc. explains, ”Traditional Identity and Access management solutions have been designed for siloed enterprise deployments perpetuating password fatigue for users. This creates challenging privacy, governance and Interoperability issues that stifle digital innovation in healthcare – but it doesn’t have to anymore. By putting patients and privacy first, the Niagara Health Navigator accelerates digital access programs, helping leaders like NH ramp up digital innovation with various internal and 3rd party digital apps and services.”

While the project is a clear commitment to patient care in the Niagara region, the vision for Niagara is much broader. “… the successful rollout of this project would prove how digital healthcare can be delivered effectively at scale for all Ontarians.” – Sime Pavlovic, CIO, NH. A promising way forward in digital transformation for Ontario, NH is also onboarding digital health innovators within the new ecosystem.  “We are open to partnership and collaboration. We hope other hospitals and digital service providers that take notice will participate. We have an opportunity to demonstrate change and look forward to working with everyone.” – Sime Pavlovic, CIO, NH.

Interested parties, digital service providers and innovators are invited to email


IDENTOS is a Cybersecurity company operating in Canada and Germany to advance the digital capabilities of organizations looking to confidently engage their users. Our leading product (The Federated Privacy Exchange) is accelerating digital in healthcare and many more industries worldwide with a unique and privacy respecting integration pattern that delivers governance and interoperability across traditional identity and access management solutions. For more, please visit our website or follow us on twitter @Identos_Inc.

About nCipher:

Today’s fast moving digital environment enhances customer satisfaction, gives competitive advantage and improves operational efficiency. It also multiplies the security risks. nCipher Security empowers world-leading organizations by delivering trust, integrity and control to their business critical information and applications.

Our cryptographic solutions secure emerging technologies – cloud, IoT, blockchain, digital payments – and help meet new compliance mandates, using the same proven technology that global organizations depend on today to protect against threats to their sensitive data, network communications and enterprise infrastructure. We deliver trust for your business critical applications, ensuring the integrity of your data and putting you in complete control – today, tomorrow, at all times. To find out more how nCipher Security can deliver trust, integrity and control to your business critical information and applications, visit

About Niagara Health Services:

We are a regional healthcare provider with multiple sites and a growing network of community-based services. Our team is made up of more than 4,800 employees, 600 physicians and 850 volunteers who we count on to deliver extraordinary caring to every person, every time.

We provide a wide range of inpatient and outpatient services to more than 450,000 residents across Niagara, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care and Surgical Care.

Our Accreditation with Exemplary Standing is a clear demonstration of our team’s commitment to the highest safety and quality standards. As a community-based academic centre, teaching and learning, research, innovation and partnership are propelling us as we imagine a healthier Niagara.